SaaS Platform
INCOR / 2025
UX/ UI Designer
About project
SaaS platform that facilitate seamless management of products, clients, and sales of businesses across various industries.
What I did
Market Research
Competitive analysis
User survey
Flow diagrams
Wireframes
Prototype
High-fidelity UI
Accessibility evaluation
Market Research
The Data
The SaaS industry has experienced significant growth over the past decade. According to a report by Grand View Research, the global SaaS market size was valued at over USD 158 billion in 2020 and is expected to reach USD 307.3 billion by 2028, with a compound annual growth rate (CAGR) of 10.5%.
The Problem
Businesses such as real estate agents and food chains encounter challenges in effectively managing vast amounts of client and product information due to the sheer volume involved.

Competitive Analysis
I analysed 3 most popular platforms in the field - looking both at the user experience and negative app store comments to find patterns
Propertybase
Zillow Premier Agent
Uber Eats for Restaurants
The good
All platforms allows users to contact their clients by email or phone number and view their sales data for the month.
The bad
There’s no way to control the discount offer ( Uber), CRM and listings are not in sync ( Zillow Premier Agent), and there’s no way to compare effectiveness rate of marketing email ( Property Base)
Problems from the comments
User Survey
I conducted a survey among real estate agents or restaurant manager who needs a solution to manage their business more efficiently on Facebook.
What’s the most important factor you take into account when using a platform to manage your business?
7
participants
Price
25%
Features
31%
Ease of Use
34%
Integration and Compatibility
10%
Notable Comments
For me, the most important is to save all the information of my clients!

HANA
Propertybase User
The platform we currently use make it hard for me to navigate to control my property listings.

Marina
Zillow Premier User
I wanna see the dashboard of all marketing campaigns that I run in one place.

JOHN
Uber Eats User
Initial research shows
An increasing demand exists for a user-friendly, cost-effective solution that allows businesses to handle their products and customer data efficiently.
Flow Diagram
To out line all the necessary functionality I created a simple flow diagram of the main tasks users can do. One of the flows is shown below.
Main Client Flow
High-fidelity UI Design
Once the initial flow was complete. I started by creating a couple of the main screens of the app. I started by defining the fonts and colors
Color palette
Accent, primary, secondary, background
Main CTA button color
Font
Plus Jakarta Sans

High-fidelity dashboard screens for a multi-user business management platform serving restaurant and real estate workflows.
Figma File
A snapshot of my Figma file.

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