Technology & Tools

Midjournery

Figma

Google Labs

Google Forms

Kling 3.0

The Approach

Jakob Nielsen’s UX principle of Matching the System to the Real World.

Real World

GenZ familiar with :

  • Short-form video discovery

  • Gamified micro-learning and quizzes

  • Casual DMs & Matcha

THE SYSTEM

Career Robo Features:

  • "Real-Day" Career Feed

  • Gamified bite-sized career simulations

  • Matcha chat with professionals

What I did

Market Research

User Flow

User Survey

Competitive Analysis

High-fidelity UI

Wireframes

Accessibility evaluation

Prototype

RESEARCH

Existing Research

The Problem

A "discovery deficit" roots itself in a lack of early direction, creating a costly domino effect:

  • Unprepared Starts: 75% of high school graduates feel entirely unready to make career choices.

  • Academic Pivot: 50% to 75% of college students switch their majors at least once.

  • Long-Term Regret: 50% of the total workforce (and 70% of Millennials) wish they had chosen a different career path.

The Direction

The direction is to shift career decisions from guesswork to guided discovery. By giving students early access to personalized career exploration through real-world insights, skill assessments, and clear roadmaps. As a result, they can make informed choices before committing years and money.

RESEARCH

Competitive Analysis

I analysed 3 most popular platforms in the field - looking both at the user experience and negative app store comments to find patterns

Problems from the comments

I feel like I'm working in a void because there is no personalized feedback to tell me if my approach was actually correct

HANA

Forage User

The platform feels like a repetitive school chore that I just click through to finish rather than a tool for real discovery.

man standing beside wall

ROB

Xello User

I enjoyed the initial tests, but the high price of actual guidance makes finding a career path expensive and I don't know if it works so I skipped.

man wearing Henley top portrait

ANDY

Mindler User

RESEARCH & DEFINE

User Survey

The initial goal was to find out how a career exploration app could best help students. To uncover their true pain points, interviews were conducted with 40 high school and early university students asking what they wished they knew before choosing their path.

What is the biggest thing you wish you knew about your current career path (or major) before you actually started it?

NUMBER OF PARTICIPANTS

40 People

80

%

Career Assessment Accuracy

Generic quizzes, little real clarity

Generic career quizzes always fail to reveal your true strengths and offer very little real clarity.

75

%

Personalized Pathways

One-time results that never adapt

Existing career platforms offer rigid, one-time results that do not adapt as a student grows.

60

%

Real-World Industry Insight

Little exposure to actual daily tasks

Students rarely see actual day-to-day job responsibilities, leaving them with only a title.

34

%

Mentor/Counselor Support

Mostly left to figure it out alone

Few students have meaningful access to mentors or counselors, leaving the majority to struggle alone.

Notable Comments

“The workload and stress are way higher than I expected, it doesn’t feel like what I saw online.”

woman in black long sleeve shirt sitting on white couch

SOFIA

Project Manager

"I feel like I'm working in a void because there is no personalized feedback to tell me if my approach was actually correct."

woman in white off shoulder dress

LAURA

Forage User

“I wish someone showed me real examples before I chose this, not just the fun parts.”

Daniel

Design Student

Initial research shows

Traditional career tools feel boring, abstract, and disconnected from real work so students disengage.

Features to include in our app to address current user painpoints and outperform competitors:

  • 5-Minute Job Trial: Quick quizzes and a course video letting students try real job tasks firsthand.

  • Matcha Chat: Quick, low-pressure guidance from industry professionals.

  • Tiktok-style Feed: Watch reels to understand the career daily life.

  • Career Snapshot: Green Flags, Red Flags, salary range, required major, and real insights from professionals

  • Career Discovery: A discovery tool that lets students explore careers by choosing the archetype that feels most like them.

RESEARCH & DEFINE

User Persona

Drawing from our survey insights, I created user personas to guide Career Robo's design. Focused primarily on 'The Explorer,' these profiles ensured our features and user flow met real-world needs.

Kristin Watson

THE EXPOLORER

AGE

17

EDUCATION

Grade 11

STATUS

Single

OCCUPATION

Financial Analyst

LOCATION

Toronto

TECH LITERATE

High

"I have no idea what I want to do after graduation and everyone keeps asking me."

Personality

Curious

Indecisive

Creative

Bio

Maya is in her second-to-last year of high school and feeling the pressure to pick a direction. She spends most of her time on TikTok and YouTube and learns better through watching than reading. She has no work experience and finds traditional career websites overwhelming.

Core Needs

Explore careers in a way that feels relevant to her life

Understand what a job actually feels like day-to-day

Find a path without committing to anything yet

Frustration

Career advice feels corporate and made for adults

No way to try a career before choosing a major

Parents and teachers push their own opinions, not hers

Payment Plan

Free Tier

Purchase Credits

Platform

Website

Mobile App

PRIMARY PERSONA

Sarah Liu

smiling girl in blue sleeveless dress

THE SWITCHER

AGE

31

EDUCATION

Business

OCCUPATION

Financial Analyst

TECH LITERATE

Medium

"I've spent 7 years in a career I don't love. I need to find something before it's too late."

Payment/ Earning

Free Tier

Purchase Credits

James Okafor

man in black hoodie wearing black framed eyeglasses

THE MENTOR

AGE

34

EDUCATION

Computer Science

OCCUPATION

Software Engineer

TECH LITERATE

High

"I built my career the hard way. I want to help the next generation skip the mistakes."

Payment/ Earning

Earn Comission

Purchase Credits

Dr. Michael Torres

portrait photography of man wearing black suit jacket

THE INSTITUTION

AGE

52

EDUCATION

PhD in Education

OCCUPATION

Director at Harvard

TECH LITERATE

High

"We have world-class programs but we can't reach them early enough."

Payment/ Earning

Pay commision

Purchase Credits

SECONDARY PERSONA

IDEATE

User Flow & WireFrames

To out line all the necessary functionality I created a user flow of the main tasks users can do. One of the flows is shown below.

Main Client Flow

IDEATE

Enhance User Engagement with a Mascot

A friendly chibi robot mascot guides students through the app and make career exploration feel approachable, not intimidating. It reduces friction during onboarding, celebrates milestones like completed test stimulations and earn credits, and gives the app a personality students actually want to interact with.

Character Sheet

ideate

Design System

With the flow mapped out and the story clear in my head, it was time to bring it to life visually. I opened Figma and started where every good design starts — the foundations. Before touching a single screen, I locked in the typography and color palette that would set the tone for everything that followed.

Color palette

Accent, primary, secondary, background

Font

Heading: Sora

AaBbCcDdFfGgHh

Body: Open Sans

AaBbCcDdFfGgHh

Styles

Color

Color scheme

Compound

Primary · Violet

3B2FA0

5245C7

6A5AE0

A99EF2

F1EFFD

Blue

1B2F8F

2E4FD8

4C6FFF

8FD0FF

EAF3FF

Magenta · tags & tints

6D0A64

A00E95

D14DB8

F0A8DE

FBEAF6

Background · Mascot · Illustration · Overlay

F6FBFE

8FD0FF

FFC93C

A6BFE2

FFF @ 15%

Neutral

Light

C5C6CC

D4D6DD

E8E9F1

F8F9FE

FFFFFF

Dark

1F2024

2F3036

494A50

71727A

8F9098

Support

Success

298267

3AC0A0

E7F4E8

Warning

E86339

FFB37C

FFF4E4

Error

ED3241

FF616D

FFE2E5

Styles

Text

Aa

Sora, Open Sans

Heading

H1

Bold / 61

H2

Bold / 48

H3

Bold / 39

H4

Bold / 31

H5

Bold / 25

H6

Bold / 20

Subheading

Bold / 20

Body

XL

Regular / 18

L

Regular / 16

M

Regular / 14

S

Regular / 12

XS

Semi Bold / 10

Action

L

Bold / 18

M

Bold / 16

S

bold / 14

Caption

M

Semi Bold / 10

PROTOYPE

High-fidelity UI & Prototype

With the flow mapped out and the story clear in my head, it was time to bring it to life visually. I opened Figma and started where every good design starts — the foundations. Before touching a single screen, I locked in the typography and color palette that would set the tone for everything that followed.

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